Frequently Asked Questions

Access and Facilities

Is Deepwater Plaza wheelchair accessible?

Yes. Deepwater Plaza is an easily accessible, single-level shopping centre. The centre can be accessed by wheelchair via the car park, bus stops and from Woy Woy Train Station. Lifts are located within the multi-deck car park. Disabled amenities are located opposite Gloria Jeans and adjacent to the Commonwealth Bank.

Are wheelchairs available to hire at Deepwater Plaza?

Wheelchairs are available – no hire charge

Where are the amenities located at Deepwater Plaza?

There are two sets of amenities available at Deepwater Plaza, located opposite Gloria Jeans and adjacent to the Commonwealth Bank. Our Parents Room is located opposite Gloria Jeans along with disabled amenities. A disabled toilet is also located adjacent to the Commonwealth Bank. You can view a centre map here.

Does Deepwater Plaza have a Parents Room?

Yes. Our Parents Room is located opposite Gloria Jeans at the main entrance to Deepwater Plaza. The Parents Room is equipped with a microwave, changing tables, a private feeding room and toilets, including a children’s toilet.

Is there a concierge or information desk?

There is no information desk at Deepwater Plaza, however for enquiries, please visit the Centre Management Office located on the outside of the centre next door to Liquorland, opposite the multi-deck car park.

Where would I enquire about lost and found items at Deepwater Plaza?

Please enquire at the Centre Management Office, located on the outside of the centre next door to Liquorland, opposite the multi-deck car park.

Is there a community noticeboard in the centre?

Yes, a community noticeboard is located in the corridor adjacent to the Commonwealth Bank. Feel free to drop in community notices to Centre Management which can be displayed in the noticeboard, subject to approval.

Does Deepwater Plaza have a food court?

There is no food court at Deepwater Plaza however there are several casual dining options and cafes with seating available. Explore our centre directory for a list of dining venues at Deepwater Plaza.

Getting Here

Is Deepwater Plaza walking distance from the train or bus stop?

Yes! Deepwater Plaza is located directly opposite Woy Woy Train Station. There are bus stops at the train station, on Railway Street and on George Street outside Priceline Pharmacy at Deepwater Plaza.

What train lines go to Deepwater Plaza?

Woy Woy Train Station is a major stop and location on the Central Coast & Newcastle line with most north and south bound trains stopping at Woy Woy station.
Visit www.transportnsw.info for more information and timetables.

What bus routes go to Deepwater Plaza?

Busways operate several routes to and from major Central Coast suburbs to the shopping centre including from Umina, Gosford, and Kariong. Buses stop directly outside the centre on George Street as well at Woy Woy Train Station and Railway Street. Visit www.busways.com.au for more information and timetables.

How do I get to Deepwater Plaza by car?

Deepwater Plaza is located directly opposite Woy Woy Train Station on Railway Street. The centre can be accessed by car from Kariong via Woy Woy Road, from Gosford via Brisbane Water Drive and from Kincumber/Erina via Empire Bay Drive onto Blackwall Road.

Where can I catch a taxi or rideshare at Deepwater Plaza?

A taxi rank is conveniently located on George Street outside Liquorland or from Woy Woy Train Station. Central Coast Taxis  131 008.

Parking at Deepwater Plaza

Is free parking available?

Yes, parking at Deepwater Plaza is free.

Where are the disabled car parking spaces located at Deepwater Plaza?

There are several disabled parking spaces available for your convenience, located on the ground level of the multi-deck car park and outside the Coles entrance in the Coles car park off Charlton Street.

Is staff car parking available?

No. Car parking spaces are available for customers of Deepwater Plaza only. We ask staff to park in the long-term commuter car parking spaces of the multi-deck car park, level 1A and above.

Is long term car parking available at Deepwater Plaza?

Shopping centre parking in the multi-deck car park is timed 4-hour parking. For longer term and commuter parking, level 1A and above in the multi-deck car park is unrestricted.

Is short term parking available at Deepwater Plaza?

Parking in the Coles car park off Charlton Street is timed 2-hour parking. There is also quick-shop 15-minute rear to kerb parking available on George Street.

Are there charging stations available for electric cars?

No, this is not available at Deepwater Plaza.

Customer Services

Does Deepwater Plaza have free WIFI?

No, free WIFI is not available at Deepwater Plaza.

Is there a playground for children at Deepwater Plaza?

Yes! Maritime Mania is a free children’s play gym, located outside The Reject Shop.

Is there a Justice of the Peace at Deepwater Plaza?

Service NSW offers Justice of the Peace services. Service NSW is at Shop 55 next to Ozmosis.

Is Deepwater Plaza Covid-19 safe?

Deepwater Plaza continues to monitor Covid-19 and follow the advice from the Government and Health Departments. The health and wellbeing of our community is our priority, and we will continue to create a safe and welcoming experience for customers. We continue to undertake rigorous health and hygiene practices which you can read more about here. If you have cold and flu like symptoms, we ask that you do not enter Deepwater Plaza.

Are there phone charging stations available?

No, there are not phone charging stations at Deepwater Plaza.

Are public telephones available at Deepwater Plaza?

Yes, there is a public telephone located on the veranda at the taxi rank outside Liquorland on George Street.

CENTRE TRADING HOURS

What are the opening hours at Deepwater Plaza?

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 4:00 PM
Sunday10:00 AM - 4:00 PM

How late is Deepwater Plaza open?

Coles are open 7-days a week until 10pm. Kmart are open Monday-Friday until 9pm. See general specialty shops hours above.

What are the Christmas trading hours?

Opening hours may be extended during the Christmas period and will be advertised on our website during this time.

What time is Coles Supermarket at Deepwater Plaza open?

Coles at Deepwater Plaza are open Monday-Sunday 7am-10pm. Hours may vary on certain days, such as Anzac Day.

Are stores open on Sundays?

Deepwater Plaza is open 10am-4pm on Sundays. Hours may vary for some specialty stores – we recommend you check trading times directly with your favourite stores.

SPECIAL OFFERS

Is there free entertainment available at Deepwater Plaza?

Free entertainment is usually available during school holidays, Christmas and at other various times during the year. Keep an eye on our website and socials for events and entertainment information.

What special offers are available?

You can keep up to date with special offers from stores at Deepwater Plaza by visiting the What’s On page on our website to keep up to date with the latest offers, new store openings and more.